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Help and Support articles
Deposit
3
How do I deposit my coins?
Where is my deposit?
Minimum deposit amount
Withdrawal
5
How do I withdraw my coins?
Where is my withdrawal?
Why haven’t I received a Withdrawal Confirmation email?
My withdrawal confirmation link failed
My withdrawal is Awaiting Approval
Getting Support
1
How do I open a support ticket? What information should I include?
Frequently Asked Questions
10
Can I change the email address associated with my Alcumex account?
Does Alcumex have an API?
Are there fees for using Alcumex?
How can I get a coin listed on Alcumex?
I keep getting logged out. Why is this happening?
View all 10
Terms and Conditions
1
GENERAL TERMS AND CONDITIONS
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